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Reviews
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Larie on Oct 14, 2023
5 out of 5 starsThis shop never disappoints! Absolutely love my little cauldron. Quality is top notch. Exactly as pictured and met my expectations! Great product, great price. Would highly recommend this shop. I'm not a photographer so my pic is very amateur -ish.
Kayla responded on Jan 15, 2024
Thank you so much Larie!
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Angie on Sep 24, 2021
5 out of 5 starsyou guys... if this is in your favorites or your shipping cart, buy it NOW! beautifully crafted high quality, super FAST shipping and minimal eco-friendly packaging. my order came with little beets sticker! I’m a huge ‘the office’ fan so the sticker was a very nice surprise. this will be my go to shop for personalized gifts x thank you kayla!
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Victoria on Aug 31, 2021
5 out of 5 starsWe got this for our 3 year olds lunchbox, she loves it - looks exactly like the picture and well made.
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Melissa on Mar 18, 2021
5 out of 5 starsLove the Disneyland personalized name tag! Will be buying again for gifts.
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lollipopkissypoo on Nov 17, 2023
1 out of 5 starsDid not receive my coal, this is very disappointing
Kayla responded on Nov 18, 2023
Hello, tracking shows that the item was delivered on November 13fh at 4:18 pm. Shipped with USPS Tracking number 9400109205568150631397 Delivered, Front Door/Porch VAN ALSTYNE, TX 75495, US Nov 13, 2023, 4:18pm
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Frequently asked questions
I don't like certain details of my custom silhouette purchase. Can you fix them?
No, due to the high demand of silhouette orders, I cannot make changes to an existing silhouette. However, a new silhouette can be purchased for $5. My specific style is also portrayed throughout each silhouette and cannot be changed.
I ordered a left facing silhouette but can only get a right facing reference photo. Can I still receive a left facing order?
Yes, the silhouette portrait can face left or right, even if the reference photo is facing the opposite direction.
Do I need an existing Dropbox account to access the files? Can you send it via email or something else?
No, you don't need an existing account and I cannot send the files through anything other than Dropbox
Do I have to pay to discuss a custom order idea?
Yes, all ideas for custom orders need to be paid for whether we decide to collaborate or not.
Can I use the same coupon code more than once?
No, as a common courtesy please do not use the same coupon code more than once. This includes separate transactions made within the same day.
If I made separate transactions, can you ship them together?
If your transactions were made within the same timeframe, I can ship them together if I receive your message in time.
Can you refund me any shipping overages?
Yes, I can refund shipping overages although it is rare. My shipping fees are accurate.
Why was my order canceled without notification beforehand?
I reserve the right to cancel any order without notifying the customer beforehand. There may be various factors for a cancellation.